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Returns & exchanges
I gladly accept returns. I don't accept exchanges or cancellations.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged.
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
address: Lodyweg 1 B, 30167 Hannover, Deutschland
Consiglio i prodotti di questo venditore a tutte quelle persone che vogliono rendere raffinato e elegante un angolo dedicato al libro degli sposi e non solo…
Sergey mi è stato vicino e seguito passo per passo con le modifiche da me richieste!
Bravissimo e Grazie 🙏
Our guest book arrived yesterday and we love it! Easy to set up/figure out and the quality is great. I love the personalization on everything. It's going to help make our day so special.
I am really happy with how this turned out. Shipping was very quick, even to Ontario, Canada! The first order that came, the frame was broken. I contacted the seller and he quickly sent me a new one which came super quick. I can't wait to use this on my wedding day!
My package arrived from accross the world in impecable condition. The box itself has a beautiful design outside showing Sergey's attention to detail “first time I see this from all the buyers I have purchased from and I want to make sure he knows it doesnt go unnoticed”. When I opened it I was in complete awe, his work of art is beautiful and I cannot wait to make it part of our big day. Additionally he was kind enough to add some extra hearts to the order which I did not expect and added the stand in white and clear. Thank you Sergey for your attention to detail.