FAQs

Product

 

Which material do you use?

Every product is handmade with great care by our craftsmen from high-quality plywood.

 

What techniques do you use?

Personalization is achieved by using the state of the art laser cutting and engraving.

 

Can you make customized decor ?

Sure, we'll be happy to create a customized decor for you for an additional fee, which will depend on the type and the size of the product.

If you want to know more just email us your request at twobeonewedding@gmail.com and our Managers will send you all the info.

 

Shipping

Do you ship worldwide? 

Yes, we ship worldwide.

 

How do you pack orders for shipping ?

Our products are delivered disassembled in original packaging for safe transportation.

 

Support

I want to track my order.

Go to our contact us page.

 

I want to return/exchange my order.

Please, email us at  twobeonewedding@gmail.com. We're here to help!